Skip to main content
1088 Boulder Rd.
Greensboro, NC 27409

Common Marketing Terms and Definitions You Should Know

The world of marketing is filled with loads of technical jargon. There seems to be a new acronym to learn every day. It can be difficult to stay on top of all the words and phrases marketers need to know. We’ve compiled a handy list of definitions you can reference when faced with a word that leaves you stumped. 

Closed-Loop Marketing: A type of marketing that gives you the ability to execute, track and show how your efforts affected bottom-line business growth.

CMS: Content Management System. A CMS is a user-friendly website application that makes designing websites more intuitive for the not so tech-savvy customer. Users can create content, edit and manage their websites through a CMS.

Conversion: Any action an advertiser deems valuable. Examples include purchases, newsletter sign-ups, completed contact forms, etc.

CPL: Cost Per Lead. The amount it costs your company to acquire a new lead.

CRM: Customer Relationship Management. CRM refers to all the practices, strategies and technologies companies use to improve their relationship with customers. It’s the way they manage and analyze interactions and data throughout the lifecycle of a customer-business relationship.

Dynamic Content: Also known as adaptive content, this term refers to personalized web content that changes based on user data and behavior. It’s meant to give users a more engaging web experience. One example would be including personalized greetings on your website’s home page.

Engagement: Any type of interaction between your business and a customer on social media. Engagements can come in the form of likes, comments, shares, tags, etc.

Inbound Marketing: Marketing tactics intended to attract customers to a store, website, social media platform, etc. It’s different from traditional strategies in which marketers have to go out to get potential customers’ attention.

KPI: Key Performance Indicator. A specific measurement businesses use to evaluate the success of a marketing tactic. KPIs are typically utilized to track progress of overall marketing goals. Examples can include return on investment (ROI), increased profit margin or call-to-action conversion rates.

SEO: Search Engine Optimization. SEO refers to the strategies and techniques used to obtain a higher-ranking placement on the results page of a search engine, which therefore will hopefully earn your business more leads.

SERP: Search Engine Results Page

It can be hard to master all of the technical vernacular that comes with marketing. This list should give you a leg up on learning it, and you’ll soon be on your way to being a walking marketing dictionary.

Our Clients & Partners

  • Well·Spring
    Well·Spring
  • City of High Point
    City of High Point
  • Gossett's Landscape Nursery
    Gossett's Landscape Nursery
  • Canterbury School
    Canterbury School
  • CCAC
    CCAC
  • Pepper Moon Catering
    Pepper Moon Catering
  • Charles Aris
    Charles Aris
  • RHA Health Services
    RHA Health Services
  • After Disaster
    After Disaster
  • Food Express
    Food Express
  • Foster Caviness
    Foster Caviness
  • Granville Capital
    Granville Capital
  • Volvo Trucks North America
    Volvo Trucks North America
  • A Simple Gesture
  • BackPack Beginnings
    BackPack Beginnings